E-com Operations Specialist (USA)
About Us
Not Selling Liquid is a young and dynamic full-service digital growth agency with customers in the fashion & lifestyle industry. We design, develop, grow and manage Shopify webshops.
If you follow the street style and the fashion scene, you’ve heard of the brands we work with - Daily Paper, Arte Antwerp, Black Bananas, Maha Amsterdam, Daniëlle Cathari and many more.
Your role
Are you data-driven and motivated to work for a fast-growing start-up in a young and dynamic team? Do you want to work for international fashion & lifestyle brands? Then we're looking for you!
Work in all day to day front-end operations of the e-commerce from a fast growing fashion label. Your tasks will be focused on the localization for growth of their US webshop:
Create, maintain and improve products in Shopify
Manage inventory available for the US market
Sync product data to the US webshop
Launch new collections, capsules, collaborations & sales
Merchandise homepage content, collections, navigation and search
Manage payment methods per applicable to the US market
Maintain Shopify product data & Apps
Perform quality control on product content & completeness
Triage or directly resolve inquiries from online shoppers / customer-service agents, by supporting the E-commerce Operations Manager for all e-com related escalations
Support the Data Analyst with reporting on all relevant KPIs and markets to determine best practices and necessary localizations
You'll be part of a team of 7+ colleagues working together on the growth of this brand
Your Profile
+1 years of experience in E-commerce roles
Fluent written & verbal skills in English (preferably native)
Experience in working with Shopify is a plus
Bachelor’s degree in Business, Marketing, Communications or similar field
Understanding and general knowledge of UX and digital customer journey best practices
Strong organizational skills and detail-oriented problem solver with positive approach to taking on challenges
What we offer
Work with some of the coolest fashion brands from Europe
A unique start-up culture with a focus on teamwork
Short lines and an open culture
An environment with a lot of space to develop yourself. We’re growing quickly, which means that we will shape and grow this role together!
Lunch is provided by us at the office
25 vacation days yearly
Is this you?
---- All applicants must be based in the Netherlands
Please send us your CV and Cover Letter to careers@notsellingliquid.com.
We look forward to receiving your application!