E-com Operations Specialist (USA)


E-commerce Operations Specialist (US-focus)

We are looking for a full-time E-commerce Operations Specialist who is passionate about e-commerce and fashion. The ideal is acquainted with Shopify, has an excellent understanding of end to end e-commerce and knows how the US market operates.

---- All applicants must be based in the Netherlands

About Us

Not Selling Liquid is a young and dynamic full-service digital growth agency with customers in the fashion & lifestyle industry. We design, develop, grow and manage Shopify webshops.

If you follow the street style and the fashion scene, you’ve heard of the brands we work with - Daily Paper, Arte Antwerp, Black Bananas, Maha Amsterdam, Daniëlle Cathari and many more.

Your role

Are you data-driven and motivated to work for a fast-growing start-up in a young and dynamic team? Do you want to work for international fashion & lifestyle brands? Then we're looking for you!

Work in all day to day front-end operations of the e-commerce from a fast growing fashion label. Your tasks will be focused on the localization for growth of their US webshop:

Create, maintain and improve products in Shopify

Manage inventory available for the US market

Sync product data to the US webshop

Launch new collections, capsules, collaborations & sales

Merchandise homepage content, collections, navigation and search

Manage payment methods per applicable to the US market

Maintain Shopify product data & Apps

Perform quality control on product content & completeness

Triage or directly resolve inquiries from online shoppers / customer-service agents, by supporting the E-commerce Operations Manager for all e-com related escalations

Support the Data Analyst with reporting on all relevant KPIs and markets to determine best practices and necessary localizations

You'll be part of a team of 7+ colleagues working together on the growth of this brand

Your Profile

+1 years of experience in E-commerce roles

Fluent written & verbal skills in English (preferably native)

Experience in working with Shopify is a plus

Bachelor’s degree in Business, Marketing, Communications or similar field

Understanding and general knowledge of UX and digital customer journey best practices

Strong organizational skills and detail-oriented problem solver with positive approach to taking on challenges

What we offer

Work with some of the coolest fashion brands from Europe

A unique start-up culture with a focus on teamwork

Short lines and an open culture

An environment with a lot of space to develop yourself. We’re growing quickly, which means that we will shape and grow this role together!

Lunch is provided by us at the office

25 vacation days yearly

Is this you?

---- All applicants must be based in the Netherlands

Please send us your CV and Cover Letter to careers@notsellingliquid.com.
We look forward to receiving your application!

Apply now