Even with the user-friendly nature of Shopify, navigating the complexities of e-commerce can be daunting when you’re doing it in-house alongside everything else. Our Manage Service is dedicated to streamlining your growth journey and staying on top of what your brand needs to keep reaching its goals. After years of experience with diverse clients in the fashion e-commerce landscape, we know how to create tailor-made solutions to fit your unique needs.

How we work with you

Our E-commerce team has the specific technical skills and proficient strategic thinking to navigate your online presence. This dedicated team oversees every aspect of our partnership; from coordinating and streamlining to leading the strategy, ensuring that all your goals are met and exceeded, and keeping on top of things if they aren’t. This is what we call our ‘Manage’ pillar. You can be assured we’ll do exactly what’s needed, when it’s needed.

Our unique take on things

The team’s technical knowledge and strategic thinking are strengths we’re proud of. But what makes our capabilities especially valuable, is our experience with diverse brands in the fashion e-commerce landscape; from high-end luxury labels to more commercially driven businesses. This extensive experience means we have a clear understanding of different clients’ needs, and how to tailor-make solutions unique to them.

We connect with story-led brands and power them to ensure their story comes across in the right way for them. Our holistic approach to e-commerce management is a sustainable and authentic approach to growth, keeping brands true to their identity at all times.

It all starts with strategy

Starting with a strategic roadmapping phase, we work closely with you to define clear objectives and milestones. This roadmap serves as a blueprint for success, guiding our efforts and ensuring we stay on track toward achieving your growth targets.

Once the roadmap is in place, the team implements the necessary action points efficiently. Having such a hands-on team means your project moves forward at pace, without compromising on quality. By working together over a sustained period, we continuously monitor your progress and adapt when necessary.
For a full omnichannel growth strategy, the retention specialists within our Manage team build, implement, and maintain Klaviyo flows and other retention opportunities, such as Loyalty and Rewards from Yotpo. This keeps your brand top-of-mind for your customers, driving repeat purchases and maximising customer lifetime value.

Continuous implementation

Some key items that our team can implement include:

• Localising the webshop to cater to different markets and languages
• Creating landing pages for special campaigns or product drops to drive traffic and conversions
• Developing strategies around sales, including product selection, pricing optimization, user experience enhancements, and omnichannel communication
• Conducting A/B tests to evaluate new features and optimise website performance
• Automating time-consuming tasks, such as managing product data and metadata, to improve efficiency and scalability
• Creating and editing new products in bulk
• Continuous merchandising and collection management

“As e-commerce managers, our mission is to bridge the gap between technical expertise and strategic vision, empowering brands to thrive in the digital realm. With years of hands-on experience in fashion e-commerce, we understand the nuances of the industry and leverage our insights to drive sustainable growth. Our fast pace ensures our clients stay ahead of the curve in an ever-evolving landscape.”

Silke van Mourik, E-commerce Lead

Your next best step

The Manage service not only gives you an extensive toolkit of e-commerce expertise and hands-on experts, it’s a financially smart decision too. Rather than hiring and managing a full team of developers, e-mail marketers, Shopify experts, and e-commerce leads in-house - which is a costly venture - outsourcing to us saves you from doing that. Our long-term partnership means that our specialists will know your business inside out and work as an extension of your team. This outsourced expense also gives you and your team the time and space to focus on your core business and leave the intricacies of e-commerce management to us.

Ready to take things up a notch with our Manage service?
Reach out to us and see how we can elevate your brand's digital presence and drive sustainable growth.