Focussing on e-mail marketing, segmentation and automation, we implement strategies to retain customers and maximise customer lifetime value.

2m+

Brand subscribers

15+

Campaigns sent out weekly

30+

Different flows created

25+

Klaviyo migrations

01. Onboarding

We lay a solid foundation by connecting Klaviyo to Shopify, migrating your existing subscribers cleanly, designing custom templates, warming your sending infrastructure and building core flows so you’re ready to run with confidence.

Integration & Migration

We connect Klaviyo to your Shopify store and migrate existing subscribers, carefully disconnecting any prior ESP to avoid duplicate opt‑in emails. Our focus is on a seamless transition and data integrity.

Template & Sign‑up design

We design a bespoke newsletter template and build pop‑up, footer and sign‑up page forms that capture consent and align with your brand. We also refresh unsubscribe and preference pages to ensure a polished experience.

Warm‑up & Segmentation

To establish a good sender reputation, we warm up your sending infrastructure gradually and clean your lists. We segment subscribers into engagement tiers, so your first sends target those most likely to engage, boosting deliverability and lifetime value.

Essential flows & Training

We set up core automations, welcome, cart recovery, browse abandonment and back‑in‑stock flows, to deliver timely, helpful messages. Copywriting for your first newsletters is included, and we provide a hands‑on Klaviyo intro with a 30‑day health check to ensure you feel confident managing your account.

02. Expand

Once you’re live, we audit flow performance and subscriber collection, refresh your email design, and apply A/B‑testing best practices. We then create new automated journeys and advanced segments to deliver more targeted, engaging emails

Account Health & Audit

We assess your flow performance and deliverability, then audit how you collect subscribers on site, recommending improvements to ensure clean data and smooth consent capture.

Template Redesign & Application

Our team refreshes your email design to reflect evolving brand aesthetics and best practices, then applies the new template across existing flows and campaigns.

Flow optimisation & A/B testing

Using insights from the account health check, we review existing automations, run A/B tests that focus on one variable at a time and create two advanced flows with optimised messages to enhance the customer journey.

Advanced segmentation & Localisation

We build deeper segments to personalise campaigns and plan for additional languages, providing translation and set‑up for each template as needed.

03. Sustain

Our ongoing retainer keeps your account healthy by monitoring deliverability and engagement segments, optimising existing flows via data‑led tests, maintaining list hygiene and producing regular newsletters and reporting.

Deliverability & Engagement segments

Each month we create and monitor engagement segments to ensure campaigns target active subscribers, improving inbox placement and long‑term customer value.

Flow & Campaign optimisation

We continuously review and refine your flows and campaign calendar, A/B testing new ideas and spinning up new automations based on performance insights.

Reporting & Growth reviews

You’ll receive monthly reports and quarterly growth reviews that translate data into clear insights and recommendations, so you always understand the impact of your Klaviyo program.

List hygiene & Newsletters

We manage suppressions and keep lists clean. For retainer packages that include campaigns, we write and schedule newsletters (up to one per week) and handle translation when multiple languages are needed.

Insights. We’re creating a space where e-commerce expertise is combined 
with an intrinsic fashion mindset.